Answer All America, a Front Office Staff Company, was started to fill a niche for small business. Most call centers only want business with 10 employees or more. Small business with 3 employees or less could be serviced but call centers tend to charge a higher price to handle a small operation. Small business needs the service of live, remote receptionists, but without the big cost or hassles of a large call center.
Answer All America is here to help! We focus on small business with 3 employees or less.
A typical 24/7 call center cannot give you superior service because the receptionists are only there 8 hours a day leaving the remaining 16 hours manned by others so you cannot get personlized service. Answer All America responds with receptionists that work 8am - 5pm (your local time) so that you have the same receptionist throughout the day. Our services include: personalized service, a receptionist who knows your business, proper business hours, the ability to transfer the call to you anywhere you are and more!
We have been around since 2004
All our receptionists are local
Service plans based by the call not by the minute
Our rates are reasonable so that it fits your budget and is less expensive than hiring your own receptionist
We answer for Lawyers, Insurance Brokers, the Trades, BNI Regions and small business owners or soloprenuers
Dedicated, highly skilled and motivated employees and management team